Catenary Frequently Asked Questions

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What is Catenary?

Like the graceful and strong catenary curve formed by a hanging chain, we proudly embody form and function in all our modern cat furniture which is why we proudly bear the name Catenary. We root our product concepts in the notion that beautiful objects can serve functional purposes. Only designs that pass our highest standards of commitment to aesthetics and cat comfort will join our modern cat furniture line.

When was Catenary founded?

Catenary was founded in May 2023 by Wicksie Tu after a decade-long struggle to shop for her own cat. She always sifted through an endless sea of products that either compromised functionality or style and wanted to change the modern cat furniture landscape.

Where is Catenary headquartered?

Our modern cat furniture company is proud to call Austin, Texas home, but our founder and inspiration come from the vibrant energy of New York City. Our designs reflect the city's contemporary styles and our commitment to innovation and quality.

What makes your modern cat furniture unique?

Our modern cat furniture stands out for its design excellence, specifically in the mid-century modern genre. Every product is designed to complement your home decor while simultaneously satisfying your cats' needs.

What type of materials are used in your modern cat furniture?

We use only high-quality materials with non-toxic finishes in all our modern cat furniture. Our commitment to using top-quality materials ensures that our products are not only beautiful but also durable and safe for your beloved companion for years to come.

What is your return policy?

We have a 90 day return policy because we are so confident you'll love our modern cat furniture. We also believe in giving back to the community, so any returned goods in good condition will find new purpose as charitable donations.

What is your USA shipping policy?

We are delighted to offer free shipping for all our modern cat furniture products in the United States. Whether you're in the bustling streets of New York or the sunny beaches of California, we want to ensure that you receive your products without any additional shipping charges.

What is your international shipping policy?

As an emerging brand, we currently focus on domestic shipping within the United States. While we don't offer free international shipping at this time, we're tirelessly dedicated to broadening our distribution network and enhancing affordability for our valued customers. We're proud to announce that shipping to Canada is now available for a flat rate of just $10 USD and will continue working on bettering our international policies.

How long does delivery usually take?

Our team works diligently to process and ship your orders as quickly as possible. Once your order is confirmed, please allow 1-3 business days for processing before it is dispatched. The estimated delivery time will depend on your location and the shipping method selected during checkout.

Where does your modern cat furniture ship from?

Our cat furniture is shipped from our headquarter located in Austin, Texas. We take pride in our products and ensure that they are carefully packaged and shipped from our Austin facility. This allows us to efficiently process orders and provide timely deliveries to our customers. If you have any further questions about our shipping process or specific shipping destinations, please don't hesitate to reach out to our customer support team. We're here to assist you and provide you with the best possible shopping experience.

Does Catenary do wholesale modern cat furniture?

Yes, we have a Wholesale Program for our modern cat furniture. We're available on Faire and do direct orders to qualifying stockists. To learn more go to our Wholesale Page HERE.

Where can I shop Catenary in stores?

We partner with boutique stores and small businesses globally, offering innovative products that elevates your competitive edge and caters to evolving cat parents. You can find a store near you on this our Wholesale Page HERE.